Hi! I forgot my facebook accounts password so I went to the website facebook.com*recove...
GetHuman4088823's customer service issue with Facebook from December 2019
Help with my Facebook issue
First: share to improve GetHuman4088823's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4088823 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4088823's own words
Hi! I forgot my facebook accounts password so I went to the website facebook.com*recover since I can't use my accounts email anymore, so I asked facebook to send it to my current email account. I followed the steps facebook gave me: I contacted my three friends through that website (recover website). I got the three number codes and after that sent them to facebook through that website. Facebook said it sent me a new password by an email to my current email address. When I checked my email I didn't find any messages from facebook. I checked my trash- and social media- sections. Nothing there either. I've tried this at least five times, always got the three codes from my friends, always wrote my current email address correctly, but there are no messages from facebook... Nowhere. I've tried to get a new password for like two months. So, how can I get my facebook account password back? **Are you able to see if facebook has even sent it to me? Because I also tried the facebook.com*recover-page with my current phone number. In my facebook account (Sophie Siimes) there are both of my previous contacts which I'm not able o use anymore* my previous email address (*****@***.com which I cant use anymore because they've changed the website completely and it's not an email anymore. I made this email address when I was in elementary school) and also my previous number (*************). My current email address is *****@***.com and phone number *************. For more details to give you and to proof that this is me trying to get my own password back*a new password sended to me* I live in Helsinki, the capital of Finland. Previously I lived in Maneesikatu * C ** ***** Helsinki Finland (that may be in my facebook account if you check it) and currently I live in Fleminginkatu ** A ** ***** Helsinki Finland. I'm born in **th of December in ****. Hopefully that is enough to make you trust that this is me, trying to get only my own password back. **How can I get my password back or make facebook send me a new password to my current email address? I've tried my everything and the recover-page doesn't work because facebook isn't sending me the messages where there should be a new password for me... Or can you send me a new password for me? Hope to hear from you soon. Thank you!
GetHuman4088823 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman4088823 fixed the problem
We are waiting for GetHuman4088823 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.