hi,good day!i was trying to retrieve my facebook account. *i changed the password first...

GetHuman4083789's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
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Before contacting them, items GetHuman4083789 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4083789's own words
hi,good day!i was trying to retrieve my facebook account. *i changed the password first before i deactivate the account but accidentally i forgot the password before i deactivate my account.i was trying to forgot password and facebook where about to send me a confirmation code to reset my password. but i didn't received any confirmation code to my yahoo account. can you please help me?thank you very much.

GetHuman4083789 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman4083789
Dec 12th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 231957 others
0 customers following this

Timeline

GetHuman4083789 started working on this issue
Dec 12th, 2019 2:16pm
GetHuman4083789 indicated the issue is not fixed yet.
Dec 13th, 2019 12:54am
GetHuman4083789 indicated the issue is not fixed yet.
Dec 13th, 2019 12:56am
GetHuman4083789 indicated the issue is not fixed yet.
Dec 13th, 2019 1:06am
GetHuman4083789 indicated the issue is not fixed yet.
Dec 13th, 2019 1:56pm
GetHuman4083789 indicated the issue is not fixed yet.
Dec 13th, 2019 2:01pm
GetHuman4083789 indicated the issue is not fixed yet.
Dec 14th, 2019 8:38am
GetHuman4083789 indicated the issue is not fixed yet.
Dec 14th, 2019 10:21am