There is an issue with our fb account we just have one account yesterday you all have s...

GetHuman-nirusilv's customer service issue with Facebook from December 2019

Help with my Facebook issue
The issue in GetHuman-nirusilv's own words
There is an issue with our fb account we just have one account yesterday you all have said doing a security check we have been using our account for over ** years and it's a real inconvenience can you please see that it's back on line today as we have placed an advertisement too on fb our new fb page toofor people near by.all our family pictures our friends are all in this account our facebook account goes as Nirmala Mohan Anandappa please resolve this issue soon thank you we really miss our Facebook account when ever we try logging in it goes as you have been logged out for security reasons we will review your account and get back to you shortly and it's being over ** hrs now ** we need to access our account thank you

GetHuman-nirusilv did not yet indicate what Facebook should do to make this right.

How GetHuman-nirusilv fixed the problem

We are waiting for GetHuman-nirusilv to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-nirusilv
Dec 12th, 2019 - a year ago
Fixed
Seen by 13 customers so far
Similar issue to 231816 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-nirusilv started working on this issue
Dec 12th, 2019 10:21am
GetHuman-nirusilv indicated the issue is not fixed yet.
Dec 12th, 2019 3:07pm
GetHuman-nirusilv indicated the issue is not fixed yet.
Dec 12th, 2019 4:12pm
GetHuman-nirusilv confirmed the issue is fixed. Hooray!
Dec 13th, 2019 4:01pm