I mistakenly submitted my profile picture I previously had on my account which wasn’t a...

GetHuman-ogcodm's Recover Disabled Account issue with Facebook from December 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-ogcodm's own words
I mistakenly submitted my profile picture I previously had on my account which wasn’t a photo of me it was a character of a video game, I didn’t know that would violate the terms of service, I will gladly change my info to correct information, I have this Facebook account linked to a game I play everyday and I have spent over $*** on the game that is linked to this Facebook account, please help me get back into it, I’m not a robot and I don’t spam or anything I promise. I really don’t want to lose my Call or Duty Mobile account due to my Facebook being disabled.

GetHuman-ogcodm did not yet indicate what Facebook should do to make this right.

How GetHuman-ogcodm fixed the problem

We are waiting for GetHuman-ogcodm to fix the problem and share the solution with the rest of us customers.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-ogcodm
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 231197 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-ogcodm started working on this issue
Dec 11th, 2019 6:35am
GetHuman-ogcodm indicated the issue is not fixed yet.
Dec 11th, 2019 3:45pm
GetHuman-ogcodm indicated the issue is not fixed yet.
Dec 12th, 2019 1:10pm
GetHuman-ogcodm indicated the issue is not fixed yet.
Dec 12th, 2019 1:43pm

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