Facebook Customer Service Issues

Hello, I am having trouble accessing my Instagram business account, @reverievintage. After getting a new phone, I lost access to my account because I didn't save my password and the correct email. I am unable to receive SMS verification codes or account recovery emails. Even though my Instagram is linked to my Facebook account, when I try to log in through Facebook, it only directs me to my personal account @helen.hellion. I urgently need access to my business account as I am missing out on important opportunities. Thank you, Helen H. @reverievintage [redacted] [redacted] Sent from my iPhone

My account, "Jilcres Datoy," has been locked because I am unable to provide the code from the phone number associated with my Facebook account since I no longer have access to those two numbers. Additionally, I have forgotten the email address linked to my Facebook as it was through a Yahoo account. Is there any other way for Facebook to verify my identity, such as through live chat or by submitting my IDs directly to them for verification? I'm incredibly frustrated right now because I've been locked out of my own account while trying to update my contact information.

I recently encountered a situation where my laptop was stolen while my Facebook account was open, leading to a password change by the thief. Regrettably, I'm facing difficulty recovering the password as I no longer have access to the email linked to my Facebook account and hadn't added a phone number for retrieval. Attempting the trusted contacts option resulted in a message restricting my account activities, indicating I should retry later. I'm uncertain about the waiting period or what steps to take to regain access to my account. Any guidance on the next steps or the wait duration would be greatly appreciated.

I mistakenly deleted all my passwords on my phone and can no longer access my Facebook. Each time I try to log in, it says the password is incorrect. As a 59-year-old man, I am feeling quite confused. Unfortunately, I no longer have access to the email address linked to my account, [redacted] I have updated my email to [redacted] Kindly send any communication to this new email address. I am grateful for any assistance you can offer.

A few months back, I was told by Doug K. that he would send me pictures via Facebook or Gmail. Sadly, I couldn't locate his account later on. According to Doug, his account was removed. Is it feasible for you to search your data servers to locate these photos? Please reach out to me. Doug mentioned these photos are crucial to him, and losing them has been devastating since it was his sole storage for the images, which include models and World War 2 memorabilia.

Hello, My account was compromised approximately two months ago. The hacker altered my name, email, and mobile information with false details. With multiple attempts and the help of my Facebook friends, I managed to regain access to my account. However, on the same day, a few hours later, my account was hacked again and I was unable to recover it. After many login attempts, I received a message from Facebook stating that my account was disabled due to violating their community standards. I have no knowledge of any such post. This incident has caused me a lot of distress as I have numerous memories and friends on Facebook. Creating a new account would be very challenging for me. As a long-time user of Facebook, I kindly request to reactivate my account with its previous content. Your assistance would be greatly appreciated. Thank you.

I have come across a Messenger account with my name and my daughter's picture on it. I do not use Messenger, and this account has been causing issues in my marriage. The account belongs to Waqaas Inaayah Ramzan, which seems to be either an old account or an impersonation. Please reach out to me via my email at [redacted] I am from Bradford, born on 26/05/[redacted], and I can provide further details about myself. Thank you.

My recent posts on Facebook have inexplicably been flagged as violating community standards. This unjust action by Facebook has caused disruption for me over the past three days. Despite my posts being positive and respectful, such as sharing my children's prom photos, memories of my parents, expressions of faith, and support for veterans, they have been wrongly deemed as inappropriate. I have sought legal advice as this treatment is unlawful and invasive. As a compassionate Christian who frequently donates to those in need and aids the homeless, I am appalled by this discrimination. I demand an immediate resolution to this issue, an apology, and a cessation of this unfair targeting, as it is also affecting my business connections. If necessary, I will pursue legal action to address this harassment. My name on Facebook is Cathyann Fravel-Miller, and I can provide my attorney's contact information upon request.

I believe Facebook is unfairly targeting my page without valid reasons. They have removed various posts without justification, citing violations of their standards despite evidence to the contrary. The content includes irreplaceable photos of my deceased parents, formal pictures of my children, expressions of love for God, and simple greetings to my loved ones, all deemed unacceptable. Even pictures of teacups, teapots, elegant gowns, and support for our Veterans are being flagged erroneously. I have documented three days' worth of continuous removals that seem baseless and discriminatory. I am prepared to take legal action as this behavior is not only unjust but also illegal. It is disheartening that no one is providing assistance despite me being a victim of unwarranted actions by Facebook.

My account was disabled and it is connected to my business page and social media accounts. I was in Woodstock for 6 months working on new music to release fresh content. Unfortunately, during this time my father passed away due to cancer, making things chaotic at home. As a result, I fell behind on updating my Facebook status. I recently checked my account as I am planning to release my music in a few weeks and wanted to boost my ad for an IGTV post tomorrow.

I recently experienced a security breach on my Facebook account where unauthorized individuals changed my email and password. I submitted my ID to Facebook for verification, but the hackers accessed the email linked to my account before I could secure it. I have since updated my phone number, email, and performed a full cleanup on my device. I am now seeking assistance in reclaiming my Facebook account and removing the hackers. The previous contact information associated with the account was a phone number ending in [redacted] and the emails [redacted] and [redacted] My username was carolynrayhernandez. I am willing to provide my ID for verification purposes, even though the information no longer matches the account due to the changes made by the hackers. Any help would be greatly appreciated.

After being incarcerated for 8 months, I faced difficulty accessing my Facebook account due to forgotten passwords and a changed email password. Unfortunately, I also couldn't recall the phone number linked to these accounts for verification codes. My Facebook profile holds countless memories with family and friends. Any assistance in recovering this account would be deeply appreciated. Despite trying different new email addresses, like my current one [redacted], I have been unsuccessful. The account I am attempting to regain access to is [redacted] Thank you for any help you can provide.

I recently updated my Facebook app on my phone, and when I tried to log in, it said my session had expired. I attempted to log in using my phone number and password, but it indicated my password was incorrect, which I know was accurate. I then tried using my email and password, but it said my email could not be found. When I attempted to reset my password, the email address to send the reset information wasn't mine, leading me to believe my account had been hacked. I've explored all the links in the help center, but none of them provided a solution for me.

I received an email notifying me that my password was changed overnight, but I was not online then. Today, when I tried to log in, it says my password is incorrect. However, when I attempt to reset it, my account cannot be found despite multiple tries. Now, my email and phone number are no longer associated with my Facebook account. I am facing an urgent situation with a family member who was in a car accident, and I am unable to access my account to respond to messages regarding this. What steps should I take to resolve this issue promptly?

I am having trouble accessing my Facebook account because I reported someone for using my real photo on their account without my permission. Despite sending my National ID multiple times as requested, I am still locked out. The person continues to use my photo to deceive people, putting me at risk. It has been weeks, almost months, and I am still being told my account is under review. I miss connecting with my friends and accessing pages on Facebook.

My Facebook account got disabled, and now my Instagram and Twitter accounts are inaccessible as well. I am sincerely sorry for any mistakes. Facebook, please help me recover my account so I can regain access to my other social media. I assure you that I will adhere to all Facebook rules going forward. Please reach out to me via email at [redacted]

I have a Facebook account under the name Aarohi Sharma that I login to with [redacted]. While adjusting my privacy settings, my account got blocked. Facebook is sending a six-digit code for identification, but my mobile number [redacted] is no longer active, so I can't receive the code. Additionally, I am unable to identify my friends due to having a long friend list. Please unblock my account. Please reply and assist me. Many of my old photos, videos, and important documents are in this account. I also log in with [redacted], but I'm not receiving the code on this number; it's going to the now inactive [redacted]. Kindly help me, dear sirs/madams. Thank you. 🙏

The other day, while logged into my Facebook account (Lois Robinson) on my phone and iPad, I received a message saying ‘your session has expired’. Subsequently, I was logged out of both devices. Upon trying to log back in using my known correct password, I was informed that my password was incorrect. As I have had the account for a long time, the phone number linked was outdated, and I was unsure of the associated email. After numerous login attempts, a pop-up with a new email address appeared, stating that a code was sent to it. This email was unfamiliar and not mine. I had to create a new account, resulting in the loss of all my pictures and messages with deceased relatives. I seek assistance to regain access to my original account.

Hello, I've encountered an issue with my account being blocked. During the security check, I was prompted to enter a confirmation code, but unfortunately, I have misplaced the number associated with this account that I created a long time ago. Additionally, there is an email address linked to my Facebook account; however, only my phone number is being displayed to confirm my identity. I am reaching out for assistance in regaining access to my account. I am willing to verify my identity using my email, alternate phone number, or even through providing identification proof. Your help in resolving this matter would be greatly appreciated.

To the concerned party, I am facing an issue with my Facebook account, Caro Smj, which I deactivated 5 years ago. Unfortunately, I no longer have access to the email associated with the account and have changed my phone number. I would like to recover my account and can provide necessary details such as friends, date of birth, social status, family information, and some tagged pictures. I kindly request assistance in regaining access to my account. Thank you.