Facebook Customer Service Issues

I recently got a new cell phone and encountered some trouble trying to log into Facebook. I usually use face recognition and couldn't recall my password after multiple attempts. When I tried to reset it, the system seemed to suspect potential hacking since I was using a different device. Eventually, I realized I was still logged in on my old phone, but by then, I was locked out. Despite finding my last password, I couldn't reset it on my computer. I usually receive a code via text to reset, but this time I didn't get any. I'm unsure if I need to wait 24 hours to try again or if there is another way to resolve this issue. Perhaps my new phone triggered a security alert due to the password confusion.

The account name is Hon Darius Mosoti. I received a notification on the screen indicating abnormality detected, asking for my phone number. I entered it but denied Facebook permission to manage my contacts. Then, I was asked to send a photo, which I did. They confirmed receiving it and mentioned I cannot use Facebook until the screening is completed. Please assist me as I rely on information from a page on Facebook. Your help is greatly appreciated.

I am having trouble accessing my Facebook account because the password and email associated with it have been changed without my knowledge. The account was linked to the email address [redacted] When I try to recover my account, I keep encountering errors or prompts to an email I no longer have access to since it was changed by the unauthorized person. I need assistance in reverting the account back to the original email address it was set up with.

I'm Hon Darius Mosoti. Recently, I received a notification on my screen alerting me about a possible issue with my account. To verify my identity, I was prompted to enter my phone number. Despite being asked to grant permissions for Facebook to manage my contacts, I chose not to. Following that, I was requested to send a photo for verification, which I did. The system confirmed the receipt of the photo and then prompted me to change my password, which I proceeded to do. It was communicated that I wouldn't be able to use Facebook until my submission undergoes screening. Could you please assist me in reactivating my account so that I may access the necessary information from my page and account?

I am continuously being hacked by a local authority in my town, and I can't seem to prevent it. Every time they gain access, I have to change my password just to access my Facebook account. It's incredibly frustrating, but I don't want to abandon Facebook. I have been a resident in this country for nearly 53 years after fleeing a war in the Middle East, and I greatly appreciate and love America. Despite being a Christian, I've been targeted unfairly and feel like I'm being hunted. I believe in showing love and kindness to everyone. Any assistance in resolving this issue would be greatly appreciated. Freda K. [redacted]

Hello Team Facebook, I want to bring to your attention a critical issue I've been dealing with for the past two days. My Facebook page, FHM Pakistan, has been disabled by Facebook. Despite my attempts to contact support through various channels, I have not received a response yet. I urge you to investigate and restore my Facebook page as it has been a labor of love for me, with over 1.5 million followers accumulated since I first joined Facebook. The page was managed by editors who may have inadvertently violated Facebook's policies, but I assure you this will not happen again. Your prompt assistance in resolving this matter would mean a lot to me. Hoping for a positive resolution. Best regards, Adnan Faisal

I created my Facebook account using an email address that I no longer have access to. Now, when trying to reset my password, the verification code is going to that email account which I cannot access. This Facebook account holds many cherished memories with friends, family, and my first child, and I'm desperate to regain access. Please assist me in recovering my account. Thank you. 🙏

Dear Support Team, I would like to report that my company's Facebook Page has been disabled. I have made various attempts to reach out to Facebook for assistance, including sending an email and contacting them through the Facebook support inbox. However, I have not received any updates regarding the status of my Business Facebook page. The page had over 1.5 million followers, and I have invested a great deal of time and effort into its management. I am concerned about losing all the work I have put into it. I kindly request your assistance in resolving this matter and connecting me with the appropriate party. I assure you that I will ensure compliance with Facebook's guidelines in the future. I sincerely apologize for any unintentional violations and respectfully ask for the restoration of my Facebook page. Thank you for your attention to this issue. Best regards, Adnan F.

Subject: Urgent Request to Remove Fake Pages of Cleverkare Beauty Services on Facebook Date: 06/12/[redacted] To Whom It May Concern, I am writing to bring to your attention the issue of fake Cleverkare Beauty Services pages on Facebook. These pages have been created without our authorization, and we are unable to delete them ourselves. I kindly request that all unauthorized pages be promptly removed to allow us to establish official pages for promotional and marketing purposes. Your immediate attention to this matter would be greatly appreciated. We trust that you will address this urgent request promptly. Sincerely, Saravan Chowdhary Cleverkare Beauty Services 1st floor, [redacted], 9th Main Rd, Sector 7, HSR Layout, Bengaluru, Karnataka [redacted]

I have once again been asked to provide "personal" identification to keep my Facebook account, which I am not comfortable doing. I mainly use the platform to chat with friends and play games. I am currently locked out due to an ongoing event and being asked for more pictures. Please unlock my account so I can resume my activities. I have spent around $[redacted] on the game and over 10,[redacted] hours socializing on the Sector 7 official page. I prefer not to share personal details online and have already confirmed my identity before. The name I go by is not my legal name, and changing it would be upsetting as even my boss uses it. Please reach out within the next 24 hours as I have limited time to address this. Thank you.

I am currently locked out of my account which was already verified to be mine. I was requested to provide personal documentation that I am hesitant to give, even though I need access as it is linked to several gaming accounts valued at approximately $3,[redacted] total. I am requesting the account to be unlocked because: 1. I have never had trouble remembering my password. 2. I have not engaged in any rule violations. 3. My IP address remains the same unless I use my phone on messenger. 4. This situation is frustrating and hindering my progress. Please remove my personal data as I am concerned about its protection and unlock my account.

I am having trouble resetting my Facebook password. I created my account with an email address that I no longer have access to. The code to reset my password is being sent to that email address which I can't check. If Facebook could send the code to the phone number I provided instead, it would be really helpful. I don't want to create a new account because all my precious memories with friends, family, and my first child are on my old account. Please assist me in retrieving access to my account.

I'm facing a problem with my Facebook account being locked, and I need to recover it. I'm unsure why this happened since I had third-party help set up with my kids and my best friend named for verification. Although I can easily identify my friends' photos and accounts, these options are not appearing when I try to log back in. My account is no longer linked to my previous email, [redacted], as I changed service providers and lost access to that email. Originally, my phone was connected, but I had to update my number. I've tried multiple passwords like kassie717, kassie0717, garrydale, darinwayne, justice4all, lmaonope, merryxmas, and garland5. I urgently need to regain access to my account. The phone numbers associated with my account were [redacted] and then [redacted].

I need help recovering my Facebook account. Despite having 3rd party help activated and naming my kids and best friend as trusted contacts, I can't access my account through them. I can verify my friends' photos and accounts but those options do not appear when I try to log in. My account is no longer linked to my original email, which was *****@***.com. I changed phone numbers, and my previous passwords included "kassie***," "garrydale," "justice*all," and others. I just want to regain access to my account quickly. My previous phone numbers on the account were ********** and then **********. I'm awaiting a solution and would appreciate step-by-step instructions on resolving this issue. Can Facebook help me change or reset my password, report impersonation, and fix any technical problems? I also need assistance accessing my business account since the admin left without sharing the password. Looking for similar issues and solutions from other customers. Thank you.

I need help recovering my Facebook account as I am unable to log in. Previously, I had 3rd party help enabled with my kids and my best friend as my trusted contacts. However, I no longer see the option to verify using their accounts or photos. My account is no longer linked to my original email which was *****@***.com, as I changed service providers and lost access to that email. Although my old phone number was **********, I had to change it. I've listed several past passwords I've used hoping to regain access: kassie***, kassie****, garrydale, darinwayne, justice*all, lmaonope, merryxmas, and garland*. I urgently need access to my account again.Thank you.

I rely on using Facebook on my phone regularly. Recently, I upgraded my phone and did a full backup. I hadn't registered my phone number on Facebook, so now when I try to log in on my new device, it requests a code to confirm my identity which I'm not receiving. I've attempted to access my account through different avenues like requesting a reset code via email, but that method has not been successful. I simply need assistance to regain access to my Facebook account.

My Instagram got hacked about 2 weeks ago, and I've tried everything to recover it. I followed advice online and reached out to Facebook since Instagram is owned by them. I have emailed, called, and even submitted forms with a picture of myself holding my driver's license, but I haven't received any response. The hackers changed my password and email, locking me out of my account. I have also tried to report the account, but Instagram claimed there was nothing suspicious. I really want my account back, or if that's not possible, at least have it taken down. It's frustrating to see my profile still active with someone else using it. The username they changed it to is "tobiassotorpfrebrich," whereas it used to be "demented_robin."

Yesterday, I added a hometown on Facebook but quickly changed my mind. I removed it from my About section as it felt distracting from my posts. However, upon logging in now, Facebook displays local news, which I do not enjoy. There's no option to remove it, only to change the city. This unexpected news feed is triggering and if I can't fix this, I'm considering deleting my account. Please provide instructions on how to remove local news or any news related to the "current city" Facebook has listed for me. If this problem persists, I'll have to stop using Facebook as it has soured my experience.

Hello, I'm Zoi Kontou ([redacted]). I forgot my password and no longer have access to my old phone number or email address. I reached out to my trusted contacts who provided me with reset codes, but the link didn't come through to my new phone. After attempting it again, it seems like my account is now locked. The issue is critical as I have two professional pages linked to my account, and I urgently need access restored.

I'm having trouble accessing my account since I no longer have the email or phone number associated with it. I've tried to recover my email but lack necessary information. This account was created 12 years ago, and I do not remember details for the recovery questions. How can I request Facebook to delete this account?