Good morning, I received this email from you and do not know how to deal with it:*Hi Ba...

GetHuman4038316's customer service issue with Facebook from December 2019

Help with my Facebook issue
The issue in GetHuman4038316's own words
Good morning, I received this email from you and do not know how to deal with it:*Hi Barbara,*Your scheduled uploads for your data feed file https:**dressage-by-design.myshopify.com* - ********** will be paused in * days. This is because the file couldn't be uploaded from your server https:**dressage-by-design.myshopify.com*a*feed*v**facebook.rss?no*variants for the past * days, due to one or more of the following reasons:*The file can't be accessed*The file format isn't supported*Required fields for all products are missing or incorrectly formatted**To stop your automatic catalog updates from being paused:*Fix your data feed file problems**Dressage by Design (Sep-**)**https:**dressage-by-design.myshopify.com* - ***********Replace feed will soon be paused* *Fix Problems* *Thanks,*The Facebook Business Team* * * * *This is an automated message. Please do not reply. If you have questions, you can get help. This message was sent to *****@***.com. If you don't want to receive these emails from Facebook in the future, please unsubscribe.*Facebook, Inc., Attention: Community Support, * Facebook Way, Menlo Park, CA ***** Facebook, Inc., Attention: Community Support, * Facebook Way, Menlo Park, CA *****

GetHuman4038316 did not yet indicate what Facebook should do to make this right.

How GetHuman4038316 fixed the problem
Asked a friend to help* got fed up waiting for an answer.
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Facebook

Customer service issue
Reported by GetHuman4038316
Dec 4th, 2019 - a year ago
Fixed
GetHuman4038316 shared how to fix
Seen by 6 customers so far
Similar issue to 229113 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4038316 started working on this issue
Dec 4th, 2019 10:11am
GetHuman4038316 confirmed the issue is fixed. Hooray!
Dec 5th, 2019 2:25pm