Hello, This is Cierra Camareno and my Cousin Whos name on Facebook is Austin Rey passe...

GetHuman4036346's Problem With a Page issue with Facebook from December 2019

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The issue in GetHuman4036346's own words
Hello, This is Cierra Camareno and my Cousin Whos name on Facebook is Austin Rey passed away almost a year ago. His dad is my uncle and the way he was coping was logging into Austin’s Facebook every few days. Someone reported that Austin passed away and now his account is a memory account and his dad is devistated that he can no longer see Austin’s messages and things Austin saw normally on Facebook . I was wondering if it was possible if Facebook could lift the memory account and make it his normal Facebook again . It would mean the world to my family and I. If anything is to be charged I will be more then happy to pay any price it would take to get it back . Thank you.

GetHuman4036346 did not yet indicate what Facebook should do to make this right.

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Facebook

Problem With a Page issue
Reported by GetHuman4036346
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 229052 others
0 customers following this

Timeline

GetHuman4036346 started working on this issue
Dec 3rd, 2019 11:19pm
GetHuman4036346 indicated the issue is not fixed yet.
Dec 4th, 2019 5:17am