On December * my FB account that I have always used was disabled. I had only posted a...

GetHuman-jfeb's Recover Disabled Account issue with Facebook from December 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-jfeb's own words
On December * my FB account that I have always used was disabled. I had only posted a few photos from my new job and reposted a few old posts to my story line. I was busy with my new job. When I opened messanger Wednesday morning to check my messages i was logged out. When i tried to sign in i got a message that my account had been disabled.**There was a message that i had violated community standards. It said that if i felt it had been dusabled in error i should go to the help center but i could not go to the help center since the account was disabled. I created a new account and tried to appeal and got a message that i could not appeal because the account was not disabled. I have been trying to find a way to contact FB about this.**I got here from results of a Google sesrch for FB help center.**I had posted nothing unacceptable. The only thing I can think of is that recently my phone has been opening apps while in my pocket and doing random things. It posted some photos from my gallery and some weblinks in German fron Google to text messages and messenger, but there is little or nothing in my gallery that would be a problem posted.**I rely on FB for my photo storage and life history of events. I have used it for years without a problem. I do not understand why the account was disabled. I would very much like to jeffnee mt account restored. I can think of ni reason it would have been deactivated unless my phone made a random inapproriate post which seems unlikely or it was hacked.**Can you please help me with this?**Thank you,**Jeff Neeley**** *** *****JF*****@***.com

GetHuman-jfeb did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-jfeb
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 16 customers so far
Similar issue to 234275 others
0 customers following this


GetHuman-jfeb started working on this issue
Dec 17th, 2019 2:36am

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