I'm locked out of my account, my phone that was logged into facebook died and i have...

GetHuman-sweetdoh's Reset Password issue with Facebook from October 2019

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The issue in GetHuman-sweetdoh's own words
I'm locked out of my account, my phone that was logged into facebook died and i have * factor authentication activated because my account was hacked last year. I don't have access to my profile to get the generated code. When i ask for the texted numerical verification code it never gets texted to my new phone which has my same number. I already sent my ID and snapped a photo with the numerical verification number numerous times and I'm not getting any responses from them. My business page is in my profile and i'm losing money everyday and in a desparate situation. Please Help

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Reset Password issue
Reported by GetHuman-sweetdoh
Oct 31st, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 744997 others
0 customers following this


GetHuman-sweetdoh started working on this issue
Oct 31st, 2019 7:46pm
GetHuman-sweetdoh indicated the issue is not fixed yet.
Oct 31st, 2019 11:56pm

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