I am not create these fb ads account someone else did it while my fb account hacked I c...

GetHuman3841479's Recover Hacked Account issue with Facebook from October 2019

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Before contacting them, items GetHuman3841479 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3841479's own words
I am not create these fb ads account someone else did it while my fb account hacked I cannot find where to delete it permanatly so please delete it or explain how to. I got nothing with this page there is credit cards ect which dont belong to me please help me about this. **I send one explanation mail to *****@***.com no one responded to it. there is suspicious login in my old logs from the USA I am living in Turkey got nothing with it. there is some USA address in ads account and they add one credit card on it. try to some sort of bags commercial ads on it named Asdfs which you approved and it still on my fb account cant get rid of it. If you could check my mail you could see forward attachment your approval for ads page named Asdfs I got that mail and I realize I been hacked changed my all password ect but don't know what to do right now please inform me about this. thanks.

GetHuman3841479 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3841479
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 740445 others
0 customers following this

Timeline

GetHuman3841479 started working on this issue
Oct 28th, 2019 2:08pm

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