My facebook account has been hacked. Friends have told me they have received messages...

GetHuman-mybiloxi's Recover Hacked Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-mybiloxi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-mybiloxi's own words
My facebook account has been hacked. Friends have told me they have received messages from me that I never sent. My account, on my Iphone, is always on, I cannot log off or on, and when I attempt to change my password I cannot, as I do not know what the hacker is using as a password, I go through your fucked up system of trying to reset, but nothing will go through because your system makes no sense either, because I DONT HAVE THE PASSWORD, AND CANNOT GET IT!! USING THE OLD ONE DOES NOT MATTER, USING THE CODES YOU SEND DOES NOT WORK EITHER. AND HAVING THREE EMAIL ADDRESS, I HAVE NO IDEA WHAT I USED TO START ON FACEBOOK....THIS IS WHY I HATE FACEBOOK TO BEGIN WITH. IF I TOLD YOU WHAT I REALLY FEEL LIKE DOING, I COULD BE JAILED FOR LIFE!!!!

GetHuman-mybiloxi did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman-mybiloxi
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 731767 others
0 customers following this


GetHuman-mybiloxi started working on this issue
Oct 21st, 2019 8:25pm

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