Maybe a year or so ago I had opened Facebook but because I was not experienced with the...

GetHuman-gkkid's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-gkkid may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-gkkid's own words
Maybe a year or so ago I had opened Facebook but because I was not experienced with these phones, I closed my Facebook account shortly after. I NEVER OPENED IT AGAIN. But it has been activated again by a hacker who has all my information now. I recently changed my pin and my phone number and it hasn't solved the issue.. They are still hacking away. At everything of mine. So if you can see the phone number I'm texting you from right now, my new number ,that's the only one thing I'm he don't have. Now, you can either phone or text or email me. I need the I formation any and all you have on this recent Facebook acct. When , how, who, where , what, pins meals passwords everything. And do not let them change , erase, or close THE ACCOUNT THAT IS PRESENTLY OPEN AND ONGOING ACTIVITY ON. I WILL NEED ALL INFORMATION FOR. PROSECUTION. .

GetHuman-gkkid did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-gkkid
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 729930 others
0 customers following this

Timeline

GetHuman-gkkid started working on this issue
Oct 20th, 2019 4:34pm