Well first of all I have a Facebook account and I only used it on my Windows laptop and...

GetHuman3798506's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman3798506's own words
Well first of all I have a Facebook account and I only used it on my Windows laptop and when I bought a new Android phone I tried to sign in to Facebook on it with same username and password but Facebook said that either the username or password was wrong so I thought that I should sign out of my other device (laptop) thinking that would solve the issue. So when I tried to sign in to my phone on Facebook it said the same thing do I reset my password and a reset code was sent to my email and so I put that code in and I made a new password but when I tried to sign in with that a message told me that I had a two factor authentication which I didn't even realize so like a dummy I had signed out of Facebook on my laptop and now I can't even get into Facebook anywhere to be able to retrieve the code from "code generator" Please help because Facebook will lock my account out for good if I can get in after ** days and I think I've been trying for over a week now. Thank you.

GetHuman3798506 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3798506
Oct 20th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 729853 others
0 customers following this

Timeline

GetHuman3798506 started working on this issue
Oct 20th, 2019 3:40pm