To whom it may concern,**We are a small registered company that does online sales. We a...

GetHuman-jozekar's Recover Disabled Account issue with Facebook from October 2019

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If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-jozekar's own words
To whom it may concern,**We are a small registered company that does online sales. We also operate several different facebook pages. The brands that we are licensed and permitted to sell include CR*, Armani and Ferrari. We also have permission for all the photos we use in our advertising. Additionally, we also sell health related products for which we also possess all the required permissions.**Three days ago we ran an ad that we have run many times before and it was always approved without issues but then yesterday evening our advertising account got locked.**If we broke any rules we sincerely apologize as it was unintentional. We respect your rules and adhere to them. Please help us resolve this issue.**Looking forward to your response,*Jo*e Karas

GetHuman-jozekar did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-jozekar
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 728840 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-jozekar started working on this issue
Oct 19th, 2019 8:06pm
GetHuman-jozekar indicated the issue is not fixed yet.
Oct 20th, 2019 6:48am
GetHuman-jozekar indicated the issue is not fixed yet.
Oct 22nd, 2019 8:11pm

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