To whom it may concern,**We are a small registered company that does online sales. We a...

GetHuman-jozekar's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
First: share to improve GetHuman-jozekar's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-jozekar's own words
To whom it may concern,**We are a small registered company that does online sales. We also operate several different facebook pages. The brands that we are licensed and permitted to sell include CR*, Armani and Ferrari. We also have permission for all the photos we use in our advertising. Additionally, we also sell health related products for which we also possess all the required permissions.**Three days ago we ran an ad that we have run many times before and it was always approved without issues but then yesterday evening our advertising account got locked.**If we broke any rules we sincerely apologize as it was unintentional. We respect your rules and adhere to them. Please help us resolve this issue.**Looking forward to your response,*Jo*e Karas

GetHuman-jozekar did not yet indicate what Facebook should do to make this right.

How GetHuman-jozekar fixed the problem

We are waiting for GetHuman-jozekar to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Disabled Account issue
Reported by GetHuman-jozekar
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 728840 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jozekar started working on this issue
Oct 19th, 2019 8:06pm
GetHuman-jozekar indicated the issue is not fixed yet.
Oct 20th, 2019 6:48am
GetHuman-jozekar indicated the issue is not fixed yet.
Oct 22nd, 2019 8:11pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies