My name is Larry Findish, I recieved a phone text from a person claiming to be the CEO...

GetHuman-stgsg's customer service issue with Facebook from October 2019

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The issue in GetHuman-stgsg's own words
My name is Larry Findish, I recieved a phone text from a person claiming to be the CEO of Facebook, he sent a photo of a check for ***,***.** and informed me that I won a prize from a Facebook lottery, and he said all I need to do is get a iTunes card for ***.** and the FedEx driver will confirm that the card is active and then I would get the money... I was then instructed to take a photo of the card and send it to him... I called FedEx and confirmed that they do not do such transactions.... I would like you to know this is going on.... he sent me a photo of your CEO and a short video of your CEO talking as if he was attempting to talk with me but it was a bad connection... he was under a fake site... under the name Mathew Eris.... I saved the photos he sent me if you would like to see them.... I just hate that he is using your name to scam people... I'm not looking for anything but to let you know...

GetHuman-stgsg did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-stgsg
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 727623 others
0 customers following this

Timeline

GetHuman-stgsg started working on this issue
Oct 18th, 2019 9:12pm

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