i lost my phone... had to get a new one. logged into facebook on my new phone with use...

GetHuman3789572's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman3789572's own words
i lost my phone... had to get a new one. logged into facebook on my new phone with username and password and it didnt recognize the device (since it is a new phone) so it sent a code to an old email address I had listed on the account when i first opened it. That email address i no longer have access to... and I could not find out a way to get a code sent to my phone number or another email address. I need to know if i can get this code texted to my phone so that i can log on to my facebook account. i get text messages now telling me when someone tags me or shares something with me, but it wont allow me to log on without getting this code and it keeps sending the code to *****@***.com email. i cannot access this email.. need to update email to *****@***.com.. or text.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3789572
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 727377 others
0 customers following this

Timeline

GetHuman3789572 started working on this issue
Oct 18th, 2019 5:41pm
GetHuman3789572 indicated the issue is not fixed yet.
Oct 19th, 2019 1:02am
GetHuman3789572 indicated the issue is not fixed yet.
Oct 19th, 2019 5:29pm

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