Dear Facebook Team,**Good Day!**I have this Case ********************These messages pro...

GetHuman-glenpa's Recover Disabled Account issue with Facebook from October 2019

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Before contacting them, items GetHuman-glenpa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-glenpa's own words
Dear Facebook Team,**Good Day!**I have this Case ********************These messages prompted always on my business page. *“Your Advertising Access is Restricted: You're no longer allowed to use Facebook Products to advertise. You can't run ads, manage advertising assets or create new ad or business accounts”**I believe your algorithm mistakenly restricted my account. **My ad does not violate any Facebook TOS as it makes no False Statements or Deceptive Claims, has no Profanity and contains no Ethnic or Racial Profiling. Furthermore, it didn’t promote alcohol, dating, real money gambling, state lotteries, online pharmacies, promotion of over-the-counter-drugs, subscription services, Financial and insurance products and services, branded content , ads about social issues, elections or politics, weight loss products and plans, drug and alcohol addiction treatment, cryptocurrency products and services, disclaimer for ads about social issues , elections or politics. **Please have a human review the content of my account and Ads and reactivate as soon as possible. For any reason that my request will not be granted, I would like to ask that my ads will be turn-off because Facebook charges me huge billing already in spite of the restrictions to my page. **Thank you and waiting to hear from your team.**Glenda

GetHuman-glenpa did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-glenpa
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 727207 others
0 customers following this


GetHuman-glenpa started working on this issue
Oct 18th, 2019 3:34pm
GetHuman-glenpa indicated the issue is not fixed yet.
Oct 19th, 2019 3:47am

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