My instagram account was hacked and my account name and user name has been changed. My...

GetHuman3761500's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3761500's own words
My instagram account was hacked and my account name and user name has been changed. My user name is dan.rahe account name is customarmsenhancement. I use them both on Facebook and instagram. I searched customarmsenhancement on instagram and the person that hacked and changed my names on my account is jamie.fisher * boonemullen and they changed the password also. Ive tried getting this fixed thru instagram help logged in as dan.rahe and the email said it looks like your trying to get help for two different accounts and to log into the instagram account that was hacked amd theres no way to do that when my name is not on the account anymore. My email address *****@***.com*I have Facebook screen shots of my fb account of dan rahe and customarmsenhancement with dan rahe owner in the picture. This is my Gunsmith account thats hack.

GetHuman3761500 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3761500
Oct 14th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 720994 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3761500 started working on this issue
Oct 14th, 2019 12:13pm
GetHuman3761500 indicated the issue is not fixed yet.
Oct 14th, 2019 5:15pm
GetHuman3761500 confirmed the issue is fixed. Hooray!
Oct 14th, 2019 5:15pm