I have been locked out of my account on Facebook. I have been able to reset my password...

GetHuman-ktbl's Can't Receive Code to Reset issue with Facebook from October 2019

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The issue in GetHuman-ktbl's own words
I have been locked out of my account on Facebook. I have been able to reset my password by inputting my email and having the code sent to my email and then resetting the password that way, but every time I use the new password it tells me that I need a six factor authentication code in order to get into my account. I never set my account up to have to enter this code, and I never end up Getting the code on my email. I thought I had my phone number set up to my account, but apparently I don’t because it tells me that I should get a text message, but I never received one. Is there a way to get a six factor authentication code if I have not personally set this up prior to being locked out of my account?

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-ktbl
Oct 1st, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 697014 others
0 customers following this

Timeline

GetHuman-ktbl started working on this issue
Oct 1st, 2019 2:20am

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