I am the President of the Altoona,PA Starlight Astronomy Club. Our clubs secretary upda...

GetHuman-takasner's customer service issue with Facebook from September 2019

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The issue in GetHuman-takasner's own words
I am the President of the Altoona,PA Starlight Astronomy Club. Our clubs secretary updated current events on the Facebook page called "StarlightAstronomy Club". Her x-husband had created the page using his information (phone, email, etc ) **They have been divorced for * years and she was just informed that she had been removed as administrator (yesterday)-**As the President of the club, it concerns me that a non-member, non-spouse has locked out our access to our club's Facebook page.**We are seeking the best way to protect our club's good name from any "unexpected but possible" malicious postings from this non-member*non-spouse. **I understand that we could just open a new page with the name being a little different, however, I don't believe that will protect us from the above mentioned worries. **Your help and insight would be welcomed-

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Facebook

Customer service issue
Reported by GetHuman-takasner
Sep 30th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 696189 others
0 customers following this

Timeline

GetHuman-takasner started working on this issue
Sep 30th, 2019 5:12pm
GetHuman-takasner indicated the issue is not fixed yet.
Oct 3rd, 2019 3:45am
GetHuman-takasner indicated the issue is not fixed yet.
Oct 3rd, 2019 3:48am

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