Hi,**I'm Joshua, a digital marketer for Allora USA, a wholesale plumbing supply store...

GetHuman3467686's Recover Disabled Account issue with Facebook from August 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3467686 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3467686's own words
Hi,**I'm Joshua, a digital marketer for Allora USA, a wholesale plumbing supply store. **My assignment was to create an account on Facebook so that I can create a business page with that account for the company I am employed by. **Initially, the account was up and running and I tried to create dynamic product ads but in the middle of setting up my catalogs and ads with Ad Manager, my account became disabled and I no longer was able to access both my account nor ad manager. **I've already sent my photo ID to facebook help center to see if my account can be reactivated but still no luck.**I've even tried creating an entirely new account yet the same process occurred. **If you have any advice or suggestions I would very much appreciate it. Thank you.

GetHuman3467686 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3467686
Aug 22nd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 625585 others
0 customers following this

Timeline

GetHuman3467686 started working on this issue
Aug 22nd, 2019 8:57pm

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