A friend of mine Carl Shaffer text message me through Facebook Messenger about how he h...

GetHuman3418043's customer service issue with Facebook from August 2019

Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3418043's own words
A friend of mine Carl Shaffer text message me through Facebook Messenger about how he had just won $***,***,** from Facebook. Carl sent me the link and told me that he had saw my name on the list if winner's for this Facebook lottery. I hit the link and began chatting with a Johnny Dennis who claimed to work for Facebook and was in charge of the Facebook lottery. After several hours of chatting with Johnny Dennis, I went to Wal-Mart and purchased five $***.** Google gift cards. The five Google gift cards at $***.** each totalled $***.**. Johnny Dennis told me to scratch off the back of each Google card and then take a picture of each Google card and the receipts and send all of the pictures to Johnny Dennis through Facebook Messenger. So I did. Afterwards, Johnny Dennis then told me that I still needed to pay the taxes on my $**,***.** winnings. That's where I realized that this is a SCAM! I texted message Johnny Dennis and requested that he return all of my $***.** back to me. I haven't received any of my $***.** back and I'm disabled and that was all the money I had in my bank account. I've been crying hysterically all night long. I figured that I should notify the Facebook company in hopes that maybe you can help me recover all my money $***.** and make you aware of this horrible SCAM. I can't afford to lose this money. The public needs to be informed about this SCAM and your company Facebook Inc. should be letting the public be aware of this horrible SCAM!

GetHuman3418043 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3418043
Aug 13th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 608282 others
0 customers following this

Timeline

GetHuman3418043 started working on this issue
Aug 13th, 2019 5:31pm
GetHuman3418043 shared this issue with friends on Facebook
Aug 13th, 2019 5:32pm
GetHuman3418043 indicated the issue is not fixed yet.
Aug 13th, 2019 11:53pm
GetHuman3418043 indicated the issue is not fixed yet.
Aug 14th, 2019 12:07am
GetHuman3418043 indicated the issue is not fixed yet.
Aug 14th, 2019 12:08am
GetHuman3418043 indicated the issue is not fixed yet.
Aug 14th, 2019 6:12pm
GetHuman3418043 indicated the issue is not fixed yet.
Aug 14th, 2019 6:17pm
GetHuman3418043 indicated the issue is not fixed yet.
Aug 14th, 2019 6:23pm
GetHuman3418043 indicated the issue is not fixed yet.
Aug 14th, 2019 10:44pm

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