Hi, I have a question about my disabled account.**My account name is Moon Mi Hyun,*and...

GetHuman-passage's Recover Disabled Account issue with Facebook from August 2019

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-passage's own words
Hi, I have a question about my disabled account.**My account name is Moon Mi Hyun,*and my login ID is *****@***.com.**Last week, I made a facebook ID with my English name (I'm from South Korea, and I wanted to make global friendship through facebook so I registered my name in English).**There was no impersonation, wrong information, or any other activities going against the community regulations of the facebook.**I just made my account, and for my friend's favor, I got administrator of a facebook page temporarily. These are all the activities after I made my facebook account. **But suddenly, Facebook blocked my account and requested my photo first time - and next my ID card.**Following the facebook's guide, I submitted my photo and ID card for several times, but there weren't any responses - such as email answers or removing the ban.**I'm suffering severely because of the problem from last week - I cannot use my account properly and even was not able to remove it permanently. **I want to know the reason of the blockage, and also ask for the recovery of my account as well. Furthermore, I request the standards of facebook deciding the account's blockage.**I want quick fixes of this situation.*Thank you.**Sincerely, Mi Hyun.

GetHuman-passage did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-passage
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 591618 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-passage started working on this issue
Aug 5th, 2019 12:43am
GetHuman-passage indicated the issue is not fixed yet.
Aug 5th, 2019 5:00am
GetHuman-passage indicated the issue is not fixed yet.
Aug 6th, 2019 2:16am
GetHuman-passage indicated the issue is not fixed yet.
Aug 8th, 2019 1:26am

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