Dear sir*ma, * I write to request for your assistance on how I can recover my h...

GetHuman-miraclee's Recover Hacked Account issue with Facebook from August 2019

Help with my Facebook issue
First: share to improve GetHuman-miraclee's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-miraclee may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-miraclee's own words
Dear sir*ma, * I write to request for your assistance on how I can recover my hacked account. I create a facebook account years ago with my name* MIRACLE EMMANUEL, and my phone number************ which I lost it with my phone few month ago, but I was still using the number(***********) and my password*(******) to logging even after my phone got missing, the last post I did was my matriculation pictures and the last people I chart with were my aunt(Mary Thomas), and two of my friends, I have been using this account for some years now till today that I tried logging in but its showing me' THIS NUMBER HAS NOT BEEN REGISTERED WITH ANY FACEBOOK ACCOUNT'. So I tried meeting some of my neighbor that we are friends on facebook to find out if they can still see my name on their friends' list, then I found out that someone else is using my account, he*she change my name to ALIKO DANGOTE, but all other information are mine. please sir*ma, I will be very happy if you help me recover my account because I have been using this account for many years that I can't affort to loose. please sir*ma am expecting positive response as I wait for your feedback. Thank you.* Your customer,*Miracle Emmanuel.

GetHuman-miraclee did not yet indicate what Facebook should do to make this right.

How GetHuman-miraclee fixed the problem

We are waiting for GetHuman-miraclee to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-miraclee
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 591504 others
0 customers following this

Timeline

GetHuman-miraclee started working on this issue
Aug 4th, 2019 10:48pm
GetHuman-miraclee indicated the issue is not fixed yet.
Aug 8th, 2019 7:59pm