For the longest time I was logging on my facebook through my phone and staying logged o...
GetHuman3367545's Reset Password issue with Facebook from August 2019
Help with my Facebook issue
The issue in GetHuman3367545's own words
For the longest time I was logging on my facebook through my phone and staying logged on. This caused me to not use my email address associated with my facebook account, it was basically a junk account used for facebook and other things. My Yahoo email was deactivated due to no activity and I recently got a new phone and had to reinstall the facebook app. I tried to log on and forgot my password and had to reset my facebook password but it is sending all of my pins or codes to an email address that is no longer active. I am trying to have a new recovery email added to my account in order to finish resetting my password or receive the codes via text.
GetHuman3367545 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman3367545 fixed the problem
I just requested to have a secondary email attached to my account. And then I had to verify my ID to facebook by upload a picture of my ID. Once that was done I followed the link and created a new password. That solved my whole problem completely.
Please help with my Facebook issue
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We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.
GetHuman3367545 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 9:48pm
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