Hi there,**I'm getting in touch about account @hallmarkukandireland, which has recently...

GetHuman-amymcgr's Problem With a Page issue with Facebook from August 2019

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The issue in GetHuman-amymcgr's own words
Hi there,**I'm getting in touch about account @hallmarkukandireland, which has recently appeared, connected to our Instagram @hallmarkukandireland. I believe the FB account is a business manager account. Our Instagram was previously connected to our official FB page - Hallmark UK & Ireland.**Please could you advise how I can remove the @hallmarkukandireland FB account, without affecting our Instagram account, or our Hallmark UK & Ireland FB page?**I have unpublished the page, however I had to republish the page to be able to promote our recent Instagram post.**I do not want traffic to reach the @hallmarkukandireland FB page and would like to remove it, however I'm afraid of removing this without confirmation that it won't affect our official FB or Instagram accounts?**Please help!**Many thanks*Amy

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Facebook

Problem With a Page issue
Reported by GetHuman-amymcgr
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 586912 others
0 customers following this

Timeline

GetHuman-amymcgr started working on this issue
Aug 2nd, 2019 9:20am
GetHuman-amymcgr indicated the issue is not fixed yet.
Aug 2nd, 2019 2:26pm