I recently updated my Facebook account. And it asked for my password to log in, I put...

GetHuman3240235's Can't Receive Code to Reset issue with Facebook from July 2019

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The issue in GetHuman3240235's own words
I recently updated my Facebook account. And it asked for my password to log in, I put in my Facebook password and it said that that was a previous password. Facebook then sent me a code to my phone. I entered that code and then somebody else's * Facebook account came up. THE PERSON WHO USED TO HAVE MY PHONE NUMBER BEGORE ME. I've been trying but it ends up taking me to this other person's account. I dont remember the email account I used and my phone number isn't the same. Last time I had problems with Facebook they sent diferent pictures of several of my friends and asked to verify by name who they were, that worked . Why dont they still do that??!! I should of never updated. It's just a bunch of bull. Anyway trying to find out what I can do to get my profile back.

GetHuman3240235 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman3240235
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 555457 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3240235 started working on this issue
Jul 13th, 2019 5:45am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 13th, 2019 11:42am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 13th, 2019 11:48am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 14th, 2019 7:52am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 14th, 2019 7:53am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 14th, 2019 7:53am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 14th, 2019 7:53am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 14th, 2019 7:53am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 14th, 2019 7:53am
GetHuman3240235 indicated the issue is not fixed yet.
Jul 14th, 2019 7:53am