Hi Facebook,*INCA has been denied access to account - have we been hacked??***Fra: Face...

GetHuman3211564's Recover Hacked Account issue with Facebook from July 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3211564's own words
Hi Facebook,*INCA has been denied access to account - have we been hacked??***Fra: Facebook ******@***.com* *Sendt: *. juli **** **:***Til: Rene Ladefoged ******@***.com**Emne: Du er blevet fjernet som administrator p* Inca ejendomsservice** * Hej Ren* Du er blevet fjernet som administrator p* Inca ejendomsservice L*rdag den *. juli **** kl. **.** (UTC***). Du har ikke l*ngere nogen rolle p* denne side. Operativsystem: Windows Browser: Chrome IP-adresse: **.**.***.** Estimeret lokation: Copenhagen, **, DK Hvis du har gjort det, kan du uden risiko ignorere denne e-mail. Hvis ikke du har gjort det, skal du beskytte din konto . Tak, Facebooks sikkerhedsteam * * * * *Facebook* ** * * * *Hej Ren**Du er blevet fjernet som administrator p* Inca ejendomsservice L*rdag den *. juli **** kl. **.** (UTC***). Du har ikke l*ngere nogen rolle p* denne side.*Operativsystem: *Windows*Browser: *Chrome*IP-adresse: ***.**.***.***Estimeret lokation: *Copenhagen, **, DK**Hvis du har gjort det, kan du uden risiko ignorere denne e-mail. *Hvis ikke du har gjort det, skal du beskytte din konto.***Tak,*Facebooks sikkerhedsteam* *** ** * * *Denne besked blev sendt til *****@***.com. Hvis du ikke *nsker at modtage disse e-mails fra Facebook fremover, skal du afmelde dem.*Facebook Ireland Ltd., Attention: Community Operations, * Grand Canal Square, Dublin *, Ireland

GetHuman3211564 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman3211564
Jul 8th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 548870 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3211564 started working on this issue
Jul 8th, 2019 12:37pm
GetHuman3211564 indicated the issue is not fixed yet.
Jul 9th, 2019 5:49am
GetHuman3211564 indicated the issue is not fixed yet.
Jul 11th, 2019 7:03am
GetHuman3211564 indicated the issue is not fixed yet.
Jul 11th, 2019 7:03am

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