I moved and got a new phone within the same week, since then I am unable to gain access...

GetHuman-brianjrw's Can't Receive Code to Reset issue with Facebook from July 2019

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The issue in GetHuman-brianjrw's own words
I moved and got a new phone within the same week, since then I am unable to gain access to my facebook account. My email is linked to an old facebook account that I had disabled by facebook some years ago and the phone number showing listed to send a code to is associated with an old work phone I hade some years ago too so I no longer have access to it. When I try to login using my current phone number it logs me into a business page I set up. I used my fianc*s phone and facebook account to find my facebook page username but that is as far as I am able to get with no way to get a reset code sent to change my password so I can log in. I would like to get the working account back which is brian.wachtel.** linked to my current email and phone number so I can regain access to it and have the old account which has nothing on it completely removed to prevent this from happening again. At the least I would like to have access back into my account some how.

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Can't Receive Code to Reset issue
Reported by GetHuman-brianjrw
Jul 3rd, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 542789 others
0 customers following this

Timeline

GetHuman-brianjrw started working on this issue
Jul 3rd, 2019 1:29am
GetHuman-brianjrw indicated the issue is not fixed yet.
Jul 3rd, 2019 11:11am
GetHuman-brianjrw indicated the issue is not fixed yet.
Jul 3rd, 2019 12:55pm
GetHuman-brianjrw indicated the issue is not fixed yet.
Jul 3rd, 2019 1:39pm
GetHuman-brianjrw indicated the issue is not fixed yet.
Jul 3rd, 2019 4:53pm
GetHuman-brianjrw indicated the issue is not fixed yet.
Jul 3rd, 2019 5:23pm

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