My name is Hanna Patricia M. Cortes. Last year, an unknown person who got a hold of my...

GetHuman3170533's customer service issue with Facebook from June 2019

Help with my Facebook issue
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The issue in GetHuman3170533's own words
My name is Hanna Patricia M. Cortes. Last year, an unknown person who got a hold of my nude pictures created a fake account of mine under the name Hanna Cortes and posted my them online. This caused me to deactivate my own account as I have been receiving bad comments and online bullying from the people who saw my pictures. It has been a year and after numerous attempts to take down the account by reporting and even getting help from our local authorities, I have been unsuccessful in trying to put down the poser's account. Now, I am afraid that it will affect my prospects for employment if the account still exists and continues to tarnish my reputation. I now go by a private account in messenger using the name Anna Co. I would really like to ask help so I could take down the account immediately sincereporting it does not seem to work.

GetHuman3170533 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3170533
Jun 30th, 2019 - 2 years ago
Not resolved
Seen by 90 customers so far
Similar issue to 539603 others
0 customers following this

Timeline

GetHuman3170533 started working on this issue
Jun 30th, 2019 6:21am
GetHuman3170533 indicated the issue is not fixed yet.
Jul 1st, 2019 12:33pm
GetHuman3170533 shared this issue with followers on Twitter
Jul 1st, 2019 12:34pm
GetHuman3170533 indicated the issue is not fixed yet.
Jul 2nd, 2019 2:58pm