Hi, I have opened my facebook account a long ago near about ****-* with "*****@***.com...

GetHuman3136997's Recover Disabled Account issue with Facebook from June 2019

Help with my Facebook issue
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Before contacting them, items GetHuman3136997 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3136997's own words
Hi, I have opened my facebook account a long ago near about ****-* with "*****@***.com". The email was dedicated for using facebook only and thus I dint had to check it often till last month. My account was tried to be hacked and for the attempt it was auto locked but I could recover it with my phone number, which was **************. then to avoid this situation i deactivated my account for awhile and now trying to get in. But with my utter surprise there is only one option showing to recover the account is to get in to the major email Id with which I opened my account. sadly, i cant enter to my email id as well because I forgot the password even the used one as well (needed for the verification by microsoft) and I have multiple email ID. So, can you help me to recover my fb account which is "Shahzadi Afroza Akhter". I have so many contact, memories with it that I dont want to loose it and open a new one. may be facebook can ask me some questions regarding posts, friend, activity and can verify im the owner of the account via the email "*****@***.com" as an alternate mail Id. Please any help will be appreciated.

GetHuman3136997 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3136997
Jun 24th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 532123 others
0 customers following this

Timeline

GetHuman3136997 started working on this issue
Jun 24th, 2019 9:04am

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