* years ago I went through a breakup and created a new Facebook, leaving everything on...

GetHuman-bemaw's customer service issue with Facebook from June 2019

Help with my Facebook issue
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The issue in GetHuman-bemaw's own words
* years ago I went through a breakup and created a new Facebook, leaving everything on my old Facebook hidden and most of my friends on it deleted.*This last weekend one of my close friends died in a car accident.*I am trying to log in to my old facebook in hopes that their are some pictures of us on their.**My name is Ben Mawson.*I believe the email used for my old facebook was *****@***.com and I remember the password.*In fact when I tried to log in today on my phone Facebook had me verify my identity with a photo of my ID but, the site timed out. Later at home on my desktop I tried and it didn't even give me the option to verify. It said it was unable to verify my identity at this time.**Please help me log in. Im really desperate for some more pictures of us. His funeral is in a week and I would like some for the slideshow. Thank you.

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Customer service issue
Reported by GetHuman-bemaw
Jun 13th, 2019 - 4 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 518566 others
0 customers following this


GetHuman-bemaw started working on this issue
Jun 13th, 2019 2:54am
GetHuman-bemaw indicated the issue is not fixed yet.
Jun 13th, 2019 12:48pm
GetHuman-bemaw indicated the issue is not fixed yet.
Jun 14th, 2019 10:43pm

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