My original facebook account was hacked. I reported it, but because the hacker posted E...
GetHuman-katriina's Recover Disabled Account issue with Facebook from June 2019
Help with my Facebook issue
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-katriina's own words
My original facebook account was hacked. I reported it, but because the hacker posted Extremist*Terrorism related content, my account was non recoverable, so I made a new one instead. *After a few days, this new account was disabled, and a second new account after that. When I try and appeal through the facebook help centre, nothing happens. I use Facebook to keep in touch with a lot of long distance friends and family, and I also use it for work related reasons. I just want one of my accounts back so I can start using it again.**My original * Hacked account was made with email address *****@***.com and my name was displayed as Katrina Hay**My second account was make with email address *****@***.com and my name was displayed as Katrina Hay also.**My third and final attempt was made with email address *****@***.com and my name was displayed as Kat Hay.**All I want is to get one of the accounts back up and running, but it's been impossible to contact Facebook about it so far.
GetHuman-katriina did not yet indicate what Facebook should do to make this right.
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