First of all about two or three months ago I log into my Facebook account as regular an...

GetHuman-syedhuza's Recover Hacked Account issue with Facebook from June 2019

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Before contacting them, items GetHuman-syedhuza may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-syedhuza's own words
First of all about two or three months ago I log into my Facebook account as regular and suddenly it shut down and asks me to enter password.When I entered the password it said that I am entering the previous password.Here is my email address *****@***.com.*And the username was Huzaifa Fazal.*The point is that my friend told me that my name has been changed to Umar Hayat.I think he is the person who maybe hacked my account.But I have the evidence that this account belongs to me is that I set a profile picture of my name that is Huzaifa and fortunately this person has not changed it.I unfortunately forgot the hotmail password.Please, can you help me to find and bring back my account?*I will be highly grateful to you.*Thank you very much.

GetHuman-syedhuza did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-syedhuza
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 514496 others
0 customers following this

Timeline

GetHuman-syedhuza started working on this issue
Jun 9th, 2019 10:15pm

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