I caught my ** year old son on my phone in the middle of the night this past weekend. O...

GetHuman2963203's Recover Disabled Account issue with Facebook from May 2019

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Before contacting them, items GetHuman2963203 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman2963203's own words
I caught my ** year old son on my phone in the middle of the night this past weekend. Of course my FB app is easily accessible and the next thing I know my account was disabled. We also had other issues with him while he was here and he has since left the premises. I have had the same FB account for many years without ever having it disabled. I filed a report (I’ve been hacked) with FB but I still haven’t received a response. I even included the best email to contact me on. I have absolutely no idea why my account was disabled. I did notice before it was disabled that I had a lot of friend requests from women in the Philippines that I normally didn’t have. I would like for my account to be Re-opened and for FB to let me know why they disabled it in the first place. *Donnie Moore*C*****@***.com is the account.

GetHuman2963203 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman2963203
May 22nd, 2019 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 491306 others
0 customers following this


GetHuman2963203 started working on this issue
May 22nd, 2019 2:35am

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