* weeks ago I was hacked and someone changed my Facebook password. I tried to recover m...

GetHuman-czorcz's customer service issue with Facebook from May 2019

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The issue in GetHuman-czorcz's own words
* weeks ago I was hacked and someone changed my Facebook password. I tried to recover my password but I lost complete access to my account. I don’t have access to my old email and mobile phone,*Please note that my account was hacked and the language changed. I followed all of the instructions but was unable to recover it. Could you please either help me recover my account or close it. I also have a business Facebook account, which is linked to this account I am unable to access. I am worries the protection for my business account can be at risk of being hacked as well. I would like to see if there is anyway you would recover my account as it is synced with my business account? Here is my details for my business account. My Facebook account is Robert Leo old email *****@***.com , number *********** , my business Facebook account is Robert Leo Hair , number ***********

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Facebook

Customer service issue
Reported by GetHuman-czorcz
May 20th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 488881 others
0 customers following this

Timeline

GetHuman-czorcz started working on this issue
May 20th, 2019 11:38am