I was scammed while trying to find a lease on craigslist. The scammer tricked me into g...

GetHuman-calvinz's Recover Hacked Account issue with Facebook from May 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-calvinz's own words
I was scammed into providing my information by a suspicious craigslist post and this individual took advantage of my vulnerability as a buyer to extort information from me ... I was scammed while trying to find a lease on craigslist. The scammer tricked me into giving a photo of my ID. They then changed my accounts email and I submitted a photo ID of proof of there ownership of the account I am getting this message *We're sorry. It looks like you already uploaded your ID. We'll get in touch when we review it. Essentially this person scammed out of my Driver's License and is holding my facebook account hostage with it because they changed the email. Additionally, the one leverage I have, has been voided because I am locked out of my account because of the following message: Identify photos of friends (hourly limit exceeded). I think that if I were to fix this via this way it would just send updates to the hijacked email. I can prove ownership of the account with documents that the hacker cannot prove so I can regain secure access to my account.
I knew it was suspicious and they still got away with it and there should be a simple solution but there is not to regain control of my account because of silly protocols and technicallities
I would like it right to regain access of my account by having my email replace the hacker's. I will then take extra careful measures to safeguard my account in the future.
I have had my account for around ** years and to lose it in such a way is extremely embarrasing and scary.
I was aware of the shady methods the hacker was using so while he was trying to crack my account I was fighting against it. He secured the victory because he sent in a photo of my ID he tricked me into providing to facebook and changed the email to account.
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Facebook account
Recover Hacked Account issue
Reported by GetHuman-calvinz
May 18th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 487038 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-calvinz started working on this issue
May 18th, 2019 11:24pm
GetHuman-calvinz indicated the issue is not fixed yet.
May 19th, 2019 4:26am
GetHuman-calvinz indicated the issue is not fixed yet.
May 19th, 2019 4:40am
GetHuman-calvinz indicated the issue is not fixed yet.
May 19th, 2019 4:41am
GetHuman-calvinz indicated the issue is not fixed yet.
May 19th, 2019 4:47am
GetHuman-calvinz indicated the issue is not fixed yet.
May 19th, 2019 5:04am
GetHuman-calvinz indicated the issue is not fixed yet.
May 19th, 2019 9:11am
GetHuman-calvinz confirmed the issue is fixed. Hooray!
May 21st, 2019 11:40pm
GetHuman-calvinz confirmed the issue is fixed. Hooray!
May 22nd, 2019 12:09am
GetHuman-calvinz confirmed the issue is fixed. Hooray!
May 22nd, 2019 7:08am

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