Forgot my password!!! I have the email address I set up the account with originally bac...

GetHuman-ihateggl's Can't Receive Code to Reset issue with Facebook from May 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-ihateggl's own words
Forgot my password!!! I have the email address I set up the account with originally back in May of ****!!! I've been sent several reset codes!!! I've been sent two OTP codes!!! I was asked login from a recognized browser they won't let me do that!!! I identified all five people correctly without mistake in the pictures they showed me!!! I even sent them a picture of my driver's license!!!! There is absolutely no reason for them to keep me out of my account!!! I've proven it's mine mine!! Now out of nowhere they're talkin about a two factor authentication code or some wacked out nonsense!!! I I want them to let me back into my account!! I have the email I no longer have the phone number but I have the email I've been sent several password codes to reset my password!! Still nothing!!! It's en-Raging and frustrating!!! I'm involved in a class-action lawsuit I have my evidence stored on that account I need back in my account!!!!

GetHuman-ihateggl did not yet indicate what Facebook should do to make this right.

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Can't Receive Code to Reset issue
Reported by GetHuman-ihateggl
May 18th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 486591 others
0 customers following this

Timeline

GetHuman-ihateggl started working on this issue
May 18th, 2019 3:41pm
GetHuman-ihateggl indicated the issue is not fixed yet.
May 18th, 2019 7:56pm
GetHuman-ihateggl indicated the issue is not fixed yet.
May 19th, 2019 5:04pm