I am unable to get into my Facebook and messenger. It keeps asking me for a code that h...

GetHuman2884320's customer service issue with Facebook from May 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2884320's own words
I am unable to get into my Facebook and messenger. It keeps asking me for a code that has been sent via text * days ago. I have not received a text. One day ago I filled in the form with my I’d attached and still have not heard back. I tried updating my password but it still asks for the code. I tried logging in from a browser that I had logged in from bey if it still asks for the code. I still have the number associated with my account which is ********** but have not received any texts even after numerous attempts to log in from different devices. I only have access to one email on my account which is *****@***.com*I do not have access to the *****@***.com anymore *My name on Facebook is Tamara Davey. Can you please help me get back into my account.
GetHuman2884320 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2884320
May 8th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 470767 others
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Timeline
GetHuman2884320 started working on this issue
May 8th 5:01am