i forgot my password..i received the codes from my trusted contacts and that's not work...

GetHuman-darthmic's customer service issue with Facebook from April 2019

10 views | 426755 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-darthmic will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-darthmic can let us know if they help or not.
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The issue in GetHuman-darthmic's own words
i forgot my password..i received the codes from my trusted contacts and that's not working i can't get into my gmail. i set up another facebook account to help me recover the first one and now i am locked out of both of them. i really value my pictures and memories. i have the codes and state identification. i can answer security questions if needed.i was unable to use it for the last ** months so i forgot the password. i do however remember many of the old ones. darthyoda, tankgirl,hisnameisrio,

GetHuman-darthmic did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-darthmic
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 426755 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-darthmic started working on this issue
Apr 9th, 2019 6:59pm
GetHuman-darthmic indicated the issue is not fixed yet.
Apr 10th, 2019 1:12pm
GetHuman-darthmic indicated the issue is not fixed yet.
Apr 10th, 2019 6:40pm
GetHuman-darthmic indicated the issue is not fixed yet.
Apr 10th, 2019 6:41pm
GetHuman-darthmic indicated the issue is not fixed yet.
Apr 10th, 2019 6:43pm
GetHuman-darthmic indicated the issue is not fixed yet.
Apr 10th, 2019 7:10pm
GetHuman-darthmic indicated the issue is not fixed yet.
Apr 12th, 2019 11:27pm
GetHuman-darthmic indicated the issue is not fixed yet.
Apr 12th, 2019 11:34pm

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