I have forgotten the password of my old Facebook account and cannot access the email th...

GetHuman2707879's customer service issue with Facebook from April 2019

3 views | 426137 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman2707879's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2707879's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2707879 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2707879 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman2707879's own words
I have forgotten the password of my old Facebook account and cannot access the email that is associated with it because it was a long time ago, at least * years. I have been struggling a lot to get back into my Facebook account but all in vain. I can provide the old passwords, date of birth and any other information needed to verify that the account belongs me. I will be truly thankful to Facebook team to help me get back into my Facebook account.

GetHuman2707879 did not yet indicate what Facebook should do to make this right.

How GetHuman2707879 fixed the problem

We are waiting for GetHuman2707879 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2707879 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2707879
Apr 9th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 426137 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2707879 started working on this issue
Apr 9th, 2019 10:28am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies