I was hacked earlier today and the person who hacked my profile had posted a link for a...

GetHuman2608383's customer service issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman2608383's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2608383 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2608383 can let us know if they help or not.
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The issue in GetHuman2608383's own words
I was hacked earlier today and the person who hacked my profile had posted a link for a video as me on my timeline. They then proceeded to tag all of my friends with over *** comments in their post. I quickly realized the issue within about * minutes, changed my password and logged out of all other devices that were logged in as me. (There were several!! -*- ) I then increased security to my account by making a stronger password and also having a dual log in such as Facebook sending a security number. I believe my account is now secure however I am now blocked from tagging anyone in my account because it says that I have abused this action or used it inappropriately. I'm very disappointed about this as not only have I been hacked today but now I am being punished for it. My account is Taylor Rae. I live in Ottumwa, Iowa. My email for Facebook is *****@***.com however I no longer use this email. See the provided email for contacting me. I would really appreciate it if someone could help be unblock my ability to tag my friends in posts. Thank you for your time.

GetHuman2608383 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman2608383
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 459 others
0 customers following this


GetHuman2608383 started working on this issue
Mar 27th, 2019 9:30pm

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