I woke up yesterday noticing I was logged out of my facebook account. I tried my passw...

GetHuman-clonchar's Hacked or Disabled Accounts issue with Facebook from March 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-clonchar's own words
I woke up yesterday noticing I was logged out of my facebook account. I tried my password a few times and got no results. I then opened my messenger and still had access and noticed some calls that were placed that I did not do. Once I arrived to work I got a call from my girlfriend that my account had been hacked because she got a video call from me and when she answered it was young man from Egypt. I then look at my messeneger and see several more calls and I accessed my security settings from my messenger and seen two log ins on a LG device in Egypt. I removed them, reported my account as hacked and added the two step authentication yesterday. There have been no attempts on my account by that person since however, I followed the steps to report my account as hacked and I have heard nothing. I would just like to gain access back to my account since I have a lot of photos attached that I no longer have that are only through Facebook. Thank you.

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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-clonchar
Mar 27th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 405628 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-clonchar started working on this issue
Mar 27th, 2019 2:07pm
GetHuman-clonchar indicated the issue is not fixed yet.
Mar 31st, 2019 12:04am
GetHuman-clonchar indicated the issue is not fixed yet.
Mar 31st, 2019 12:05am
GetHuman-clonchar indicated the issue is not fixed yet.
Apr 14th, 2019 12:19am