I do not understand this service either - the issue is NOT FIXED. When did I say it was?

GetHuman-philwils's customer service issue with Facebook from March 2019

8 views | 394097 similar | 0 following
Help with my Facebook issue
GetHuman-philwils's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-philwils will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-philwils can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-philwils's own words
I am constantly getting emails from Facebook saying 'See La Dona's message and other notifications you have missed' There is no message from La Dona and I don't know this person.**I have tried contacting Facebook using their online service - I had to try by using their 'Report a Theatening Message' item as there is no way of reporting this problem.**Each time they reply to me - I'm sure its some form of automated system because they just ignore what I say and 'Close the Case' I re-open it but get the same result the next day.**Today I have received not * but * emails all saying 'See La Dona's message and other notifications you have missed'!!!**This is really annoying and I find it crazy that Facebook do not provide a method of contacting them.**They should not be able to run their service - a service which as any other, makes mistakes if they do not wish to be held accountable when they ***** up.

GetHuman-philwils did not yet indicate what Facebook should do to make this right.

How GetHuman-philwils fixed the problem

We are waiting for GetHuman-philwils to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-philwils fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-philwils
Mar 21st, 2019 - 3 years ago
Seen by 8 customers so far
Similar issue to 394097 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-philwils started working on this issue
Mar 21st, 2019 6:34pm
GetHuman-philwils indicated the issue is not fixed yet.
Mar 21st, 2019 6:36pm