I do not understand this service either - the issue is NOT FIXED. When did I say it was?
GetHuman-philwils's customer service issue with Facebook from March 2019
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Help with my Facebook issue
GetHuman-philwils's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-philwils will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-philwils can let us know if they help or not.
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The issue in GetHuman-philwils's own words
I am constantly getting emails from Facebook saying 'See La Dona's message and other notifications you have missed' There is no message from La Dona and I don't know this person.**I have tried contacting Facebook using their online service - I had to try by using their 'Report a Theatening Message' item as there is no way of reporting this problem.**Each time they reply to me - I'm sure its some form of automated system because they just ignore what I say and 'Close the Case' I re-open it but get the same result the next day.**Today I have received not * but * emails all saying 'See La Dona's message and other notifications you have missed'!!!**This is really annoying and I find it crazy that Facebook do not provide a method of contacting them.**They should not be able to run their service - a service which as any other, makes mistakes if they do not wish to be held accountable when they ***** up.
GetHuman-philwils did not yet indicate what Facebook should do to make this right.
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