I do not understand this service either - the issue is NOT FIXED. When did I say it was?

GetHuman-philwils's customer service issue with Facebook from March 2019

8 views | 394097 similar | 0 following
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The issue in GetHuman-philwils's own words
I am constantly getting emails from Facebook saying 'See La Dona's message and other notifications you have missed' There is no message from La Dona and I don't know this person.**I have tried contacting Facebook using their online service - I had to try by using their 'Report a Theatening Message' item as there is no way of reporting this problem.**Each time they reply to me - I'm sure its some form of automated system because they just ignore what I say and 'Close the Case' I re-open it but get the same result the next day.**Today I have received not * but * emails all saying 'See La Dona's message and other notifications you have missed'!!!**This is really annoying and I find it crazy that Facebook do not provide a method of contacting them.**They should not be able to run their service - a service which as any other, makes mistakes if they do not wish to be held accountable when they ***** up.

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Facebook

Customer service issue
Reported by GetHuman-philwils
Mar 21st, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 394097 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-philwils started working on this issue
Mar 21st, 2019 6:34pm
GetHuman-philwils indicated the issue is not fixed yet.
Mar 21st, 2019 6:36pm