My name is Cindy Barnes Harmon. My husband, Randy Harmon, & I have owned & operated our...

GetHuman-cindybha's customer service issue with Facebook from February 2019

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The issue in GetHuman-cindybha's own words
My name is Cindy Barnes Harmon. My husband, Randy Harmon, & I have owned & operated our restaurant*business for almost ** years. Since March ****. Our restaurant-Longhorn Fish & Steakhouse- Facebook account was created in April **** by one of our employees who passed away in ****. We knew in **** that there was activity on the account but we thought one of our family members or another employee was operating the account. After doing some research we’ve realized WE HAVE NO IDEA WHO’S running this account. We would like to be the sole admins! We feel certain it’s someone who has been in our restaurant, obviously, many times & even possibly an acquaintance. We don’t want to make an issue of this* however, I can & will go to any length to make this issue right. It is wrong to run someone else’s account without their permission & under false pretenses. With that being said, I am willing to provide you with ANYTHING you need to prove that we are the owners. I can provide: any accounting info you need, routing & bank account numbers, receipts from current & past bills, pictures. I will even video a live feed inside my restaurant. If there’s absolutely anything you need for me to prove that we are the owners, I can & will provide whatever you need. You may reach me on my cell ***-***-**** home ***-***-**** restaurant number ***-***-*****Oh by the way-on April *, **** my son, Trent Harmon, won the final season of American Idol. There’s video footage of producers filming in our restaurant with us there. Trent was known as the “waiter” contestant since he grew up working in our family owned business. You can easily google & see this. Thank you in advance for helping with this matter. I look forward to resolving this matter & am anxious to promote our business in a true & honest light! *Sincerely, *Cindy Barnes Harmon
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Customer service issue
Reported by GetHuman-cindybha
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-cindybha started working on this issue
Feb 17th 8:35pm