My accouunt continues to be hacked by someone in Nigeria. I am not sure how they are g...
GetHuman1500105's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman1500105's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1500105 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1500105 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1500105 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1500105's own words
My accouunt continues to be hacked by someone in Nigeria. I am not sure how they are getting in, but I keep getting requests* *verification that I requested my password be changed. ****** is my latest Facebook account recovery code. I believe this is the *th or *th* time since November(?) that this has occurred. Changing my password has been useless. My passwords have all been strong. This is the only account I am aware of that has been hacked and continues to be hacked. I rarely use Facebook so this makes it all the more frustrating.***. What can be done to assure this will not continue to happen? **. If nothing can be done to assure this will not happen, then I want to close my account and have everything removed. Please advise on how to close my account.**Hopefully, I will receive a response to this email.**Thank you,*Melissa
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