Good day**Please bring my Facebook account back.*You have suspected it because you thou...

GetHuman-kayaynd's customer service issue with Facebook from February 2019

335181 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-kayaynd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kayaynd's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kayaynd will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kayaynd can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-kayaynd may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kayaynd's own words
Good day**Please bring my Facebook account back.*You have suspected it because you thought I was hacked because I used certain app to delete my friends.*And now you wanted me to confirm my identity. *I have lots of friends whom I dont know personally, hence on confirmation sing friends I could not identify those friends.*On comments I chose the ones I remember but you did not bring my Facebook back.*On cellphone number, I could not use the number on Facebook so that you can send me verification code because I'm using a new number now. And even the email that I use as username I don't have the logins anymore because I have new email address. **My Facebook account is: Kholofelo E . Mphahlele, *My current cellphone number: **********, my current email address: *****@***.com. **Please bring my Facebook back without having me to confirm with those three questions, or please use my current number for verification or other verification methods.**I am frustrated now because of this.**Thank you**Kind regards *Kholofelo Mphahlele
GetHuman-kayaynd did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kayaynd fixed the problem
We are waiting for GetHuman-kayaynd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kayaynd fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kayaynd
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 75 customers so far
Similar issue to 335181 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kayaynd started working on this issue
Feb 15th 4:03pm