I am from Bangkok Thailand. My name is Mrs. Wanapha, I registered for advertising on F...

GetHuman-pilungas's customer service issue with Facebook from February 2019

1 view
335006 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-pilungas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pilungas's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pilungas will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pilungas can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-pilungas may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-pilungas's own words
I am from Bangkok Thailand. My name is Mrs. Wanapha, I registered for advertising on F*B, I am facing with problem of payment by credit card.*At the beginning, I used my own credit card CITTI Bank, after my card expired I changed my payment to my husband's VISA credit card. When I applied for a new CITTI Bank credit card, then I return to pay my advertising fee by my credit card. Then, the problems occurred because both of my card and my husband's card are charged by F*B. I am sure that when I return to my own card since Dec. **** I have cancelled my husband's VISA card already. This makes me so serious. My F*B account name is in Thai "***** *******" . I'm asking you to help solving my problems asap. If you would like more info from my please let me know by my email, Thank you so much
GetHuman-pilungas did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-pilungas fixed the problem
We are waiting for GetHuman-pilungas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pilungas fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pilungas
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 335006 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pilungas started working on this issue
Feb 15th 1:55pm