Hello, I've had an issue regarding an old disused account from back in ****. https:**w...
GetHuman-lizardil's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-lizardil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lizardil's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lizardil will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lizardil can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lizardil may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lizardil's own words
Hello, I've had an issue regarding an old disused account from back in ****. https:**www.facebook.com*people*Syxx-XFoxx**************** A long time ago I made this account and stopped visiting, for I believe it to be eight years now, I've forgotten the email to it and I do not believe I remember the password, however there are pictures of me from when I was a child on there, as of now I have reached adulthood and could prove it to be my account due to the resemblances, I could also name multiple pass usernames including the original name of the account among other things to prove my ownership of the account. I would like to move it to this email and regain access to it so that I may possibly delete the account altogether, although there are some things I want to check before I do so. Is it possible for me to regain the credentials to this account?
GetHuman-lizardil did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lizardil fixed the problem
We are waiting for GetHuman-lizardil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.